{"id":1094,"date":"2026-11-05T12:00:00","date_gmt":"2026-11-05T20:00:00","guid":{"rendered":"https:\/\/www.nortoncreekpress.com\/wordpress\/?page_id=1094"},"modified":"2026-11-05T12:00:00","modified_gmt":"2026-11-05T20:00:00","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.nortoncreekpress.com\/wordpress\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n

We sell new books. If you buy through this site, here\u2019s how returns work.<\/p>\n\n\n\n

Refunds<\/h2>\n\n\n\n

Not happy with your order? Return it within 60 days of delivery for a full refund. Books must come back in like-new condition\u2014clean, undamaged, and still sellable as new.<\/p>\n\n\n\n

Return shipping (U.S.)<\/h2>\n\n\n\n

We pay U.S. return shipping when you\u2019re returning one copy of a book, or up to four books total with no more than one copy of any title.<\/p>\n\n\n\n

You pay return shipping if you\u2019re sending back more than one copy of the same book, or more than four books at once.<\/p>\n\n\n\n

Outside the U.S., return shipping is on you unless we agree otherwise.<\/p>\n\n\n\n

Wrong book \/ want a different one<\/h2>\n\n\n\n

If you ordered the wrong book, or we sent the wrong one, send it back in like-new condition and we\u2019ll apply the refund to the book you want. U.S. return shipping follows the rules above.<\/p>\n\n\n\n

Damaged or defective<\/h2>\n\n\n\n

If a book arrives damaged or defective, email us with photos. We\u2019ll replace it or refund you. If it needs to come back, we cover U.S. return shipping.<\/p>\n\n\n\n

How to return something<\/h2>\n\n\n\n

Email orders@plamondon.com<\/a><\/strong> with your order number, what you\u2019re returning, and whether you want a refund or a different title. We\u2019ll tell you what to do next (including a prepaid label when we\u2019re covering shipping).<\/p>\n\n\n\n

Don\u2019t ship anything until you\u2019ve emailed us. We\u2019ll reply with the return address and a prepaid label when we\u2019re covering shipping.<\/p>\n\n\n\n

After we get it<\/h2>\n\n\n\n

We\u2019ll inspect the return and email you. Approved refunds go back to your original payment method. Outbound shipping you already paid is not refunded unless we made the mistake (wrong book, damage in transit from us, and so on).<\/p>\n","protected":false},"excerpt":{"rendered":"

We sell new books. If you buy through this site, here\u2019s how returns work. Refunds Not happy with your order? Return it within 60 days of delivery for a full refund. Books must come back in like-new condition\u2014clean, undamaged, and still sellable as new. Return shipping (U.S.) We pay U.S. return shipping when you\u2019re returning … Continue reading “Refund and Returns Policy”<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"categories":[],"tags":[],"class_list":["post-1094","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy - Norton Creek Press<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nortoncreekpress.com\/wordpress\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - Norton Creek Press\" \/>\n<meta property=\"og:description\" content=\"We sell new books. 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